ASQ YOUR QUESTIONS

 Questions /Answers

what is the origin of your products?

Export Director

We have two factories in Marrakech- Morocco:
– the first factory is dedicated to manufacture small baby pots and fruit compotes …
– the 2nd factory is dedicated to the production of baby cereals and the packaging of milk powder.
Therefore all our products are originally Moroccan except for milk powder which is of European origin.

what is the production capacity of your factories?

Industrial Director

We have a very strong production capacity:
+ 300 000 small glass pots per day
+ 100 000 small plastics pots per day
+ 100 tons of baby cereals per month

how long does it take to produce an export order?

Export manager

We have more than 80 various references of products that are in great demand,
This is why we always manufacture to order, to meet the demand of our customers.
Our production / shipping time is on average 6 to 8 weeks after receipt of the confirmed order from our customer.

what is the minimum order quantity?

Export Director

For logistical and transport reasons, and of course production costs,
The minimum quantity to be ordered is 1 complete container 20 feet which can be composed of 4 to 5 references.

Are your products already exported and to which destinations?

Export manager

We have been exporting our products for more than 7 years in Europe, Asia, and of course in Africa..
Our products are present in more than 25 countries in the world …

For logistics and transport, can you charge transportation?

Export manager

We are totally and carefully listening to our customers needs: Our products are sold in EXW but we can take care of transport to the final destination.
We will use the incoterms that are best for you: FOB, CFR …
You can use also your shipping company or entrust us with your transport.

Would it be possible to have products samples?

Export Director

Yes, we provide free products samples in reasonable quantities. We only ask for a small contribution to the transport costs.

what are your certifications?

Industrial Director

Our 2 factories are certified HACCP, ISO 22000 and IFS V6 (International Food) Higher level. They also have the HALAL label issued by the Moroccan Ministry of Industry.

Which export payment methods do you offer to your customers?

Export Director

I would like you to know that all our orders are manufactured and labeled specifically by customer and destination.
As a result, we ask our new customers, a down payment to the order of 30 to 50% and the balance before loading.
For regular customers, we accept payments by bank transfer or letter of credit

could you assign me an exclusive distribution contract for my country?

Export Manager

We are open to the negotiation of an exclusive contract for your country respecting certain conditions: Commitment of marketing budget, commitment of annual orders …
It is easier to start collaboration without exclusivity and to set it up eventually after the first year of collaboration.